20
Improvement in productivity
Up to 20% improvement in productivity, per the Labor Management executive overview.
ActiveWarehouse
Labor Management That Keeps Workforce and Work Aligned
Built to adapt and grow with your business.
Manhattan's Transportation Management System (TMS) is cloud-native software that helps shippers plan, optimize, and execute freight movement — managing carriers, rates, routes, and loads across the entire transportation network in real time.
Outcomes
The numbers behind pairing workforce engagement with lower operating costs in Labor Management, part of ActiveWarehouse™:
10
Reduction in labor costs
Up to 10% reduction in labor costs, per the Labor Management executive overview.
10
Gain in employee engagement
Up to 20% gain in employee engagement and retention, per the Labor Management executive overview.
4
Gartner Peer Insights™ rating
Manhattan Active Labor Management rated 4/5 by a Sr. Analyst in the Consumer Goods industry, Warehouse Labor Optimization and Management Systems category.
Most Labor Programs Measure People. Few Actually Motivate Them
A clock-in report tells you who showed up. It doesn’t tell a worker why today’s shift matters or give a supervisor a way to recognize good work the moment it happens. Manhattan closes that gap.
Control Labor Cost Without Compromising Service
Plan labor against workload and measure performance against task-specific standards to improve productivity and control labor spend without putting service at risk.
Match workforce capacity to demand before the shift starts
Model labor supply against expected work before the shift begins, so managers can identify capacity gaps, adjust staffing, and reduce reactive decisions.
Move Labor Where the Work Needs It
See where work is ahead or behind as the shift unfolds, then rebalance associates toward the functions that need additional capacity.
Raise Productivity Without Sacrificing Engagement
Use transparent standards, timely feedback, recognition and incentives to improve performance while giving associates clearer expectations and progress.
Resources and Downloads
Features
Plan Labor, Improve Performance and Engage the Workforce
Connect workforce planning, live performance, and employee engagement where warehouse management work happens, keeping labor aligned to demand throughout the shift.
Plan
Align workforce capacity, expectations, and skills to the work ahead.
Bring scheduled labor and expected workload together to understand upcoming workforce needs and identify capacity gaps before the shift begins.
Compare labor supply and workload scenarios before committing to a plan, balancing service requirements, productivity, and labor cost.
Set task-specific expectations using work content, travel, equipment movement, vehicle characteristics, and configurable allowances so performance reflects the work actually performed.
Account for employee ramp time with expectations that progress as associates learn, giving new hires realistic standards while protecting operating goals.
Measure
Manage the shift while there is still time to change the outcome.
Measure performance against labor standards throughout the shift, with visibility from associate and shift performance through facility-level results.
Use agentic AI to identify emerging labor imbalances, suggest specific resource adjustments and initiate labor moves before bottlenecks build.
Put current labor and performance information in supervisors’ hands on the floor via a mobile app view so they spend less time assembling reports and more time coaching.
Capture direct and indirect work, clock time, absences and gap time, with configurable oversight for non-direct activities, to understand where total labor capacity is being used.
Engage
Turn transparent performance data into motivation, recognition and reward.
Give associates visibility into their own employee performance and progress throughout the shift so expectations and accomplishments are clear in the moment.
Create individual and team challenges around meaningful operating goals, using recognition and achievement to encourage sustained improvement for high performers.
Build recognition and reward programs around productivity, quality, safety, attendance, and other operating priorities while adapting to the organization’s workforce strategy.
Calculate incentive compensation using defined performance measures and connect those payments to payroll processes with a clear link between results and reward, making labor return on investment visible.
The Only One Recognized as a Leader in All Four
“Provides great visibility and is great for cost reducing feature such as route optimization and load consolidation.”
Ann-Marie Daugherty
Vice President Of Logistics | Giant Eagle
Progress and Results
L’Oréal uses Manhattan’s integrated Labor Management capabilities to streamline operations and harmonize data collection and performance metrics across its global distribution network.
The number of distribution centers in total that L'Oréal runs using Manhattan's WMS.
Built for Your Role
One Platform. Every Workflow.
Manhattan’s LMS shows up differently depending on where you sit. Here’s what it looks like for each role:
Supply Chain
Frequently Asked Questions
An LMS, or warehouse labor management system, is a type of labor management software that helps companies manage their workforce, especially staff scheduling, time and attendance, and payroll. It may also apply automation to related human resources and administrative tasks.
Self-determination theory suggests that three innate needs — autonomy, competence, and relatedness — drive most behavior. Fulfilling those needs leads to greater intrinsic motivation, satisfaction, and well-being, which is the research Manhattan’s gamification is built on, not leaderboards or points for their own sake.
Gamification incorporates elements of game design, like points or badges, into a work environment to increase engagement and motivation. It can help people stay motivated in work they might otherwise find repetitive, and help them stay motivated over time.
It makes employee performance more self-determined, and more engaging: employees can see the impact of their work, like how they compare to colleagues, and get instant feedback instead of waiting for a review.
Manhattan embeds gamification into its warehouse workflows and the Labor Management experience, so challenges, feedback, and rewards show up inside the work associates are already doing.
Labor Management is part of ActiveWarehouse™, alongside Warehouse Management and Yard Management. Labor standards, workforce planning, and performance data share a common data model with your warehouse operations, so people, inventory, and equipment can be planned as one operation and a staffing change and a productivity trend can be viewed together.
Labor Management gives associates visibility into their goals, performance, feedback, challenges, and rewards, while managers use the same standards and performance information for coaching and incentive programs.
Labor standards versus actual performance, efficiency, quality, and time tracking, plus clock-in/out, tardiness, and absences, all measured continuously rather than at a single review point.
Both. It runs on the same platform whether you’re managing labor at one site or standardizing performance metrics and data collection across dozens of distribution centers, as in L’Oréal’s global rollout, designed to reach 41 distribution centers on six continents.
Automation handles the task-time scheduling, feedback, and incentive calculations that don’t need a person to make the call, so Labor Management keeps workforce performance visible without adding manual work, while supporting time-and-attendance tracking and compliance reporting.
Your Logistics Partner.
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