Connected Commerce

Supply Chain and Commerce Software That Works as One

Manhattan Active brings planning, orders, stores, warehouses, transportation, and commerce onto one shared platform, so teams can work from the same data and move decisions across the operation more easily.

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Supply Chain and Commerce Software That Works as One

Manhattan Active brings planning, orders, stores, warehouses, transportation, and commerce onto one shared platform, so teams can work from the same data and move decisions across the operation more easily.

Three buyers, three ways to buy: Manhattan agents handle each order across the products, and hand two decisions to people on the team.
  1. Trail runners · $129

    Pick up today at Store 212

    Order #48213 · 9:41 AM Placed

  2. Linen sofa · $1,890

    Delivered Sat, 9 AM to 12 PM

    Order #51907 · 11:20 AM Placed

  3. Reorder · 1,200 cases

    38 stores by Monday

    PO #7721 · 2:10 PM Placed

  4. 3 buyers, 3 ways to buy

    • Trail runners Picked up

    • Linen sofa Booked for Saturday

    • 1,200 cases 7 loads, Monday

  1. Promised · pick up today

    ActiveOrder

    Order #48213 · Trail runners

    • 4 pairs at Store 212, 6 mi away
    • Ready by 12 PM, before cutoff
    • Ship from store keeps margin

    Customer sees at checkout

    Trail runners · $129

    Pick up today at 12 PM

  2. Ready for pickup

    ActiveStore

    Pickup #48213 · Store 212

    • On the shelf in aisle 14
    • Sam assigned to pick it
    • Ready 90 min before promise

    Text to customer · 9:53 AM

    Your trail runners are ready at Store 212. Show this text at the pickup counter.

  3. Needs your call

    ActiveWarehouse

    Wave 12 · Includes #51907

    • Picking is 18% behind plan
    • Moved 2 associates from packing
    • Still short for the 5 PM trucks

    Dana R. · Shift lead · notified

    Add 2 hrs overtime See options

  4. Booked for Saturday

    ActiveTransportation

    Delivery #51907 · Linen sofa

    • 2-person crew free Saturday
    • Route fits 14 stops
    • Customer confirmed by text

    Stop 6 of 14

    Crew of 2 · Truck 18
  5. Needs your call

    ActivePlanning

    PO #7721 · 1,200 cases

    • Order is 12% above forecast
    • Supplier can ship 8K more
    • Extra buy is $40K over plan

    Maya C. · Demand planner · notified

    Approve the buy Review plan

  6. 7 loads instead of 18

    ActiveTransportation

    PO #7721 · 38 store drops

    • Drops grouped by route
    • Trailers filled to 94%
    • Every store by Monday

    Saves $6,200 in freight

  7. All five in sync

    ActivePlatform

    Today · 3 orders, 5 products

    • Order · Pickup promised by 12 PM
    • Store · Ready 90 min early
    • Warehouse · Dana added 2 hrs overtime
    • Transportation · Sofa booked, 7 loads built
    • Planning · Maya approved the buy

    4 handled by agents

    2 decided by your team

Agents at work today

Store questions answered
2,598
Orders promised
267,305
Pick waves balanced
17,311
Loads optimized
55,958
Forecasts updated
9,240
Total AI actions
3,416,722

Insights & News

Press release

Manhattan Associates Announces Editions™ for its Industry-Leading Solutions, Making Them Accessible at Every Stage of Growth

Press Release

Manhattan Associates Debuts Solution Design Studio™ at Momentum

One Intelligent System: Built For Today, Ready For Tomorrow

One platform. One data model. Zero seams. Every Manhattan Active® solution shares the same AI-native foundation, so planning, commerce, and execution don't just connect; they operate as one. Explore each solution to see what's possible when your world is unified.

Don’t Just Meet Expectations, Exceed Them

See how the world’s leading brands eliminate friction and drive growth with Manhattan Active.

KEHE Food Distributors

25%

KeHE Food Distributors saw significant service level improvement and a 25% reduction in spoils in distribution centers where Manhattan Demand Forecasting and Replenishment is implemented.

PET SUPPLIES PLUS

730+ stores

Pet Supplies Plus achieved optimal omnichannel operations for its 730+ store network with Manhattan’s cloud-native WMS.

PACSUN

40k units

PacSun sold roughly 40,000 units per day from all closed store locations during the COVID-19 pandemic with Manhattan Active Omni's ship-from-store capabilities.

The Future of Specialty Retail, Benchmarked

The 2026 Global Unified Commerce Benchmark analyzes how leading retailers worldwide use unified commerce to improve operational efficiency, customer experience, and profitability. 

Help Power the Future of Commerce

Join a team of over 4,150 employees on five continents that never stands still.