ActivePlatform

Build Autonomous AI Agents, Native to Your Supply Chain

Built to adapt and grow with your business.

Manhattan's Transportation Management System (TMS) is cloud-native software that helps shippers plan, optimize, and execute freight movement — managing carriers, rates, routes, and loads across the entire transportation network in real time.

Customer-Service Deflection

Fewer live-agent chats and shorter customer wait times with Manhattan Active Maven.

Cycle Time Reduction

A live ActiveAgents pilot also reduced chase tasks by 54% and validated $538K/year in value.

A Leader

in the 2026 Gartner® Magic Quadrant™ for Warehouse Management Systems for the 18th consecutive year, and a Leader for Transportation Management Systems.

Less Unfilled Demand

AI agent outcomes from live Manhattan operations. Agent Foundry extends this value to customer-specific workflows.

Agent Foundry

Let Agents Handle the Watching, Keep Your Team on the Decisions

Your operations team already knows the signals that matter, the exceptions that need attention, and the decisions that keep work moving. Agent Foundry lets them turn that know-how into agentic workflows that handle the routine monitoring and follow-up, so they can spend their time on the calls that need their judgment. No code required.

Outcomes

Start with the Job, Not the Code

Start with the outcome you want and describe it in plain language. Agent Foundry shapes that description into an agent built around the workflow, condition, or decision your team needs to manage.

Workflows

Build the Workflow, Not Just the Alert

Agentic workflows bring detection, reasoning, and approved actions into a single process. Your team decides where the agent acts, where it asks for approval, what it escalates, and when a person takes over. Agent Foundry allows teams to build a multi-step process from detection to action, not just chatbots that answer questions.

Context

Ground Every Agent in the Same Operational Context

Agents built in Agent Foundry run on ActivePlatform, the same foundation behind your Manhattan Active applications, so they work directly with your systems of record. And if an agent needs a data field, API, or screen that does not exist yet, Manhattan ProActive™ lets you add it without waiting on custom development.

Resources and Downloads

Features

Build From a Conversation

Describe the job in plain language and use Agent Foundry to shape it into an AI agent.

Develop a working first draft of an agent just by describing it to Agent Foundry; it proposes the structure, reasoning steps, and tool connections for you.

Agents can be grounded in live operational data available through ActivePlatform, providing the business context needed for the workflow.

Reusable components give teams a consistent way to assemble tools, instructions, and workflow logic across multiple AI agents. The same building blocks can support larger multi-agent systems as those use cases grow.

Shared platform controls give teams a consistent way to apply governance as they move from one agent to a broader agentic system.

Build From a Template

Start with an existing agent pattern and adapt it to the way your operation works.

Start with an existing agent, such as Manhattan’s Labor, Wave, Store, or CSR agents, and adapt the pattern to your own workflow.

Describe the change in plain language, such as a different threshold or escalation path, and Agent Foundry uses its tools and helper agents to update the workflow.

Templates give teams a faster starting point by carrying forward an existing workflow structure, tools, and logic.

Keep editing the template as the use case grows. Add deeper logic or technical control when you need it.

Build From Scratch

Use a more technical build path when the workflow needs detailed control over logic, tools, and orchestration.

Define reasoning, business logic, and tool interactions directly. Call an LLM at any step using natural-language prompt templates, and use conditional logic to route multi-step workflows.

Keep business rules exact and use AI reasoning only where it adds value. A visual builder puts deterministic workflow logic and API calls side by side with LLM reasoning, so complex agents stay easy to understand, test, and maintain.

Connect agents to the systems they need: ActivePlatform APIs, external APIs, Manhattan’s foundational agents, and other agents, so they work directly with your systems of record.

Create, version, test, deploy, publish, and retire agents through one managed lifecycle.

The Only One Recognized as a Leader in All Four

“Provides great visibility and is great for cost reducing feature such as route optimization and load consolidation.”

Gartner Operations Manager - Media

Progress and Results

Powered by ActivePlatform, DHL is transforming warehouse operations worldwide—accelerating innovation, simplifying global rollouts, and standardizing performance across hundreds of sites.

Across roughly 14 million square meters of warehouse space, DHL leverages a single, cloud‑native WMS to drive agility, standardization, and rapid innovation at unmatched enterprise scale.
Read the Case Study

“Provides great visibility and is great for cost reducing feature such as route optimization and load consolidation.”

Ann-Marie Daugherty

Vice President Of Logistics | Giant Eagle

Built for Your Role

Fulfill Your Potential With Manhattan

Agent Foundry gives each role a different way to turn operational knowledge into automation, on the same governed platform.

See how companies like yours use the TMS

Giant Eagle is a leading regional supermarket chain.

From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.

Learn More

Giant Eagle is a leading regional supermarket chain.

From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.

Learn More

Giant Eagle is a leading regional supermarket chain.

From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.

Learn More

Agent Foundry

Frequently Asked Questions

Agent Foundry is the environment for building, modifying, and managing custom AI agents around your own workflows. Manhattan’s ready-made ActiveAgents address common supply chain and commerce jobs. Agent Foundry is for workflows specific to your operation: start with a conversation, adapt a template, or build from scratch, then define the tools, logic, approvals, and actions the agent needs. Agent Foundry is included with all Manhattan Active solutions.

Salesforce Agentforce and Microsoft Copilot Studio are broad agent-building platforms designed to support many business functions. Supply-chain platforms such as Blue Yonder also provide pre-built agents for specific operational use cases.

Agent Foundry is purpose-built for supply chain and commerce. It gives teams a no-code starting point, with deeper technical control when needed, to build, modify, and deploy agents around their own workflows. Those agents operate on the unified ActivePlatform foundation, using Manhattan’s operational data, business services, and approved action surfaces to move from context to governed action.

The result is a practical way to extend the Manhattan Active platform with customer-specific workflows, without asking teams to recreate their supply-chain context in a separate AI environment.

No. Getting started doesn’t require an AI engineer or prompt engineering. You can start by describing the job in plain language or adapting a template. Developers and technical teams can take deeper control of logic, tools, orchestration, and integrations when the use case requires it.

No. General-purpose generative AI tools and large language models (LLMs) can provide the language model and generate an answer, but by themselves they do not know the live state of your operation or which actions your business allows. Agent Foundry uses those models within the Manhattan Active platform, grounding agents in Manhattan’s operational data and services and connecting them to approved workflows and APIs. That lets an agent reason about a supply chain or commerce situation and take a bounded, auditable action, rather than stopping at a response.

LangChain, Claude Code, and Claude AI can be powerful tools for developers, but they leave you to assemble the operational context, data access, tool calls, workflow logic, permissions, approvals, and lifecycle management around the model. Agent Foundry provides a Manhattan-native path for building agents: start with natural language or a template, ground the agent in ActivePlatform data and services, connect it to approved actions, and manage it through build, test, deployment, and ongoing change. Developers can still take deeper control when needed, but the business does not have to recreate Manhattan’s supply chain and commerce context outside the platform.

No. You do not need to train or operate your own AI model or manage machine learning to build agents with Agent Foundry. The platform combines LLM reasoning with Manhattan business logic, workflows, APIs, and tools. You configure what the agent sees, how it reasons, what it is allowed to do, and where approval or human review is required. Advanced users can apply prompt engineering, select data sources, and define multi-step workflows when a use case needs deeper control.

Google Antigravity is a developer-oriented platform for coding agents. Agent Foundry serves a different purpose: helping supply chain and commerce teams build, configure, and govern agents around operational workflows.

With Agent Foundry’s dual-path agent development approach, both business practitioners and professional developers can create new agents.

For business practitioners without coding knowledge, the platform offers a build-by-template method. Users can express their instructions in plain English, such as asking an agent to check load utilization during planning. The technology will then automatically suggest relevant pre-built “helper agents” from its component library to facilitate the creation of the new agent.

Advanced users and developers have the option to take it further by building agents from scratch. Utilizing the advanced development features of Manhattan Agent Foundry, developers can undertake more complex tasks. This includes fine-tuning reasoning prompts for specialized scenarios, selecting Manhattan Active APIs or other data sources, and defining multi-step workflows.

This dual-path approach provides both business-friendly simplicity and developer-level control, allowing our customers to innovate at their own pace.

Agent Foundry combines flexible AI reasoning with controlled execution. Guardrails, approved service definitions, conditional workflow logic, permissions, content-sanitization controls, and human approvals help ensure agents access only authorized data and take only approved actions. This gives teams a governed path to scale agentic workflows with confidence.

Your Logistics Partner.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.