Power Stores With RFID
Make Store Inventory Highly Reliable
Transform Store Fulfillment
Store Inventory & Fulfillment
Equip your stores with the solution capabilities needed to become reliable fulfillment points, optimizing store inventory to meet increasing omnichannel retail demands with Manhattan Active® Store Inventory & Fulfillment.
From Your Sales Floor to Their Front Door
With stores playing an ever-larger role in omnichannel success, physical locations are now on the front lines of shopper demands for immediacy, flexibility, and consistency. Manhattan Active Store Inventory & Fulfillment helps retailers meet those expectations by combining real-time inventory accuracy with intuitive, mobile-first tools that simplify fulfillment tasks for associates. Orders are picked, packed, and shipped with speed and confidence, while intelligent orchestration ensures each is fulfilled in the most efficient, profitable way.
Trusted By World-Class Brands to Deliver
Are Your Stores Ready For The New Rules of Fulfillment?
Designed to help retailers unlock the full potential of their store networks, Manhattan Active Store Inventory & Fulfillment tackles the challenges of inventory accuracy, fulfillment efficiency, and associate usability head-on. With RFID-powered precision, enterprise-wide visibility, and human-centric design, associates are empowered to turn every store location into a dynamic omnichannel fulfillment node. Intelligent task prioritization and adaptive fulfillment ensures stores can process Buy Online Pickup In Store, Ship-from-Store, and Curbside Delivery orders profitably, while real-time communications and flexible pickup options elevate the customer experience.
Out-of-stocks and cancelled orders due to inaccurate inventory are more than disappointments; they erode customer trust. Yet even in the age of eCommerce, many store networks still rely on infrequent stock counts, disconnected systems, and manual processes. With real-time enterprise visibility and precision powered by RFID, Manhattan Active Store Inventory & Visibility can help retailers achieve 99%+ inventory accuracy, reducing the occurrence of shorts, cancellations, and frustrated shoppers. The result? Fewer errors, kept promises, and inventory that can finally be trusted.
► Suits You, Sir: Suitsupply’s Game-Changing RFID Journey
► See Pickup In-Store in action:
Associates are key in delivering omnichannel excellence, but they’re too often hampered by paper processes, clunky user interfaces, and conflicting priorities. These inefficiencies slow down picking, frustrate staff, and dilute the customer experience. Along with task prioritization, proactive alerts, and built-in exception handling, Manhattan Active Store Inventory & Fulfillment’s intelligent tools like pick path optimization and guided fulfillment workflows help associates work faster and smarter. Additionally, the application’s scorecards and gamified leaderboards pair competition with engagement to drive excellence in fulfillment.
► Store Fulfillment Insights in Action: Take a Self-Guided Tour:
► Bealls Reduces Fulfillment Costs with Manhattan Active Omni:
Every order that’s shorted and mis-picked is more than an operational slip: it’s potentially a lost sale and a hit to loyalty. Static tools often fail associates in situations like shorts, substitutions, or misplaced items, turning simple misses into lost sales and disappointed customers. Manhattan Active Store Inventory & Fulfillment embeds intelligence directly into processes, with guided picking, proactive exception management, and substitution capabilities that safeguard order accuracy. This means fewer errors, fewer lost sales, and fewer frustrated customers.
► Pacsun deploys Manhattan Active Store Inventory & Fulfillment in three weeks:
► Never Lose a Sale with Store Fulfillment Options:
Resources and Downloads
About Manhattan - eBook
At Manhattan, we provide more than just supply chain solutions. We are a team of experienced industry experts dedicated to equipping our partners with the tools needed to navigate the supply chain commerce world effectively.
DownloadService & Support - eBook
Manhattan provides the expert support and services team transportation leaders and managers need to ensure success and optimize your solution investment at every touch point.
DownloadStore Inventory and Fulfillment Features
Fulfil Your Vision for Stores as Fulfillment Points
Omnichannel Champions
Realize your omnichannel retail vision by preparing stores to be reliable sources of inventory and fulfillment operations for online or store-to-store customer orders. Manhattan Active Store Inventory & Fulfillment will enable you to:
- Increase the accuracy of store inventory so it can be reliably used in global inventory and ordering.
- Enable stores to be fulfillment points without disrupting store sales and service.
- Scale store fulfillment operations to support omnichannel order growth.
- Improve omnichannel profitability with more efficient store fulfillment.
Director of Store Operations
Transform store operations to support the evolving purpose of stores as fulfillment points. Manhattan Active Store Inventory & Fulfillment will enable you to:
- Equip stores with tools to streamline and strengthen store inventory management.
- Quickly enable store associates to take on new fulfillment responsibilities.
- Lower training costs and improve store associate retention through an enhanced user experience.
- Improve customer satisfaction by removing any friction with store or curbside order pickup.
- Closely monitor store fulfillment performance to make necessary adjustments for improvement.
IT Director
Keep stores fresh, robust, and stable in an ever-changing retail environment with Manhattan’s best-in-class store solution technology:
- Deploy Manhattan Active Store Inventory & Fulfillment together with Manhattan Active Point of Sale for one platform, one user experience across store functions.
- Cloud-native solution enabling easy deployment to any store location and format.
- Use RFID in stores without the need to change the software.
- Mobile solution providing flexibility in device types.
Manhattan Active® Platform
A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world. Learn More.
Composable Microservices
API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.
Innovation Independence
Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.
Continuous Updates
Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements.
The Forrester Wave™: Order Management Systems
Gain insights to help in your selection of an OMS provider.
Manhattan is named a Leader in The Forrester Wave™: Order Management Systems Q1 2025. Discover how our solutions optimize inventory and elevate customer experiences.
Retail Stores Work Better with Manhattan Solutions
Manhattan offers a breadth of solutions to improve store performance and ensure retail stores are an integral part of unified commerce.
Point of Sale
Modernize the store with Manhattan Active Point of Sale—a cloud-native retail POS application enabling store associates and managers to delight shoppers and improve store performance.
Global Inventory Visibility
Manhattan Active Order Management provides stores with visibility into available inventory held anywhere, supporting endless aisle selling.
Order Fulfillment Promising
Stores must provide precise promises for order pick-up times or shipping dates at checkout. Manhattan Active Order Management makes it happen.
FAQs
What you’ll need to know about store inventory and fulfillment.
Stores are increasingly used as fulfillment centers to support both online and store-to-store sales, which is often referred to as "omnichannel fulfillment" or "click-and-collect" and involves using store inventory to fulfill online orders, as well as offering customers the option to pick up their online orders at the store.
Stores can provide a wide range of options, including store pickup to allow customers to place online orders and pick them up at outside at the curb, in a locker, or by coming inside the store to pick up. Ship from store can also be offered for shipping or local delivery of products directly to customers from the store.
Inventory accuracy in retail stores has been traditionally low for reasons such as:
- Manual data entry to track inventory levels, which can lead to errors.
- Lack of standardization when different stores or departments within the same store use different methods to track inventory.
- Complex supply chains where retailers often have multiple suppliers and distribution centers, can make it difficult to accurately track inbound inventory replenishment.
- High product turnover with large assortment of short life span products, making it challenging to accurately track inventory levels.
- Inventory theft and shrinkage.
- Lack of inventory management and automation technology.
Radio Frequency Identification (RFID) technology provides detailed item information via RFID tags, which are small chips attached to items like products in retail stores and are read using handheld or overhead RFID scanners.
Manhattan offers the most comprehensive support for in-store RFID in the industry, with native use of RFID data to track inventory as part of store inventory management and to find products in order picking for store fulfillment.
Faster and Easier Than Ever to Connect
Manhattan Active® Platform technology makes it faster and easier than ever to connect to existing systems, valued partners, and new services. To make it even easier, we’ve already integrated Manhattan Active Solutions into industry-leading solutions for everything from inventory visibility and autonomous mobile robots to payments, fraud, and search engine shopping, just to name a few. It’s your supply chain commerce ecosystem. Unified.
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