30
Faster transaction
Pacsun achieved up to 30% faster transaction speed with ActiveStore Point of Sale.
ActiveStore
Point of Sale that Turns Browsing into Buying
Make Every Store a Better Place to Buy
ActiveStore Point of Sale is retail POS software that brings sales, service, customer context, and enterprise inventory into one experience, so associates can meet more needs without sending customers elsewhere. Sell what's in the store, or what isn't. Build mixed-channel baskets in one cart. Personalize interactions with complete customer and relationship context. Keep it all current on a resilient foundation that evolves continuously.
35
Higher throughput
Increased POS throughput by 35%, from item scanning to receipt printing.
360
Customer views
Holistic customer relationship and transaction details provided through ActiveStore Point of Sale
24
Top-scored criteria
Highest possible score in 12 of 24 Current Offering criteria, including custom checkout flow, endless aisle and digital payments.
Point of Sale
A better POS system changes more than the register. It connects every sale, every associate, and every customer to your brand.
With omnicart transactions, associate-first workflows, and an evergreen platform, the ActiveStore POS system helps you stay ahead without replatforming ever again.
Save every sale with one cart for every channel.
Sell what's in the store, or what isn't. Associates build take-now, ship-to-home and pickup items into one omnicart, using real-time enterprise inventory, so the sale is protected, not lost.
Give every associate the full customer picture.
Associate-first workflows put complete customer and relationship context, plus answers from the Store Associate Agent, in every associate's hands. Personalize the moment and close with confidence.
Stay ahead, without replatforming ever again.
ActiveStore runs on a resilient, evergreen foundation. New capabilities, including new AI agent skills, arrive every quarter, switched on when you're ready, with your extensions intact.
Resources and Downloads
Features
Built to Keep Stores Thriving
One cart for mixed journeys, one checkout for every channel, on the same unified platform as your order management.
Omnicart Selling
Sell what's in the store, or what isn't, in one cart.
Combine take-now, ship-to-home, pick-up-elsewhere, and reserved items in a single transaction, grouped by how they'll arrive. Because the POS and order management share one data model, delivery estimates come from real-time inventory, not a nightly sync. Customers get one receipt and one order to track.
Filter the catalog by size, color and availability, or show only what's in your store right now. When it isn't here, associates see where it is across your network and sell it on the spot instead of sending the customer away.
Recommendations and linked add-ons appear right in the cart, so suggestions feel natural, not scripted. Associates can add items when customers collect pickup orders, and quotes and deposits capture larger, considered purchases. Every interaction becomes a chance to grow the order, without slowing the line.
Check out on fixed registers, mobile devices, Tap to Pay on iPhone or self-checkout, with a customer-facing display for confidence. Returns link to the original purchase from any channel, because every order lives in one record, and carts recover automatically after a failed payment.
Associate-first
Personalize every interaction with complete customer and relationship context.
A clean interface with fewer taps, rapid camera scanning, and instant price checks keeps attention on the customer, not the screen. New associates learn quickly, and experienced ones move faster through every transaction. Fewer steps per sale means more time for the customer in front of them.
Profiles bring together purchase history across channels, preferences and pinned notes. AI-generated customer insights surface buying patterns, so associates recommend with confidence and build relationships that bring shoppers back. Notes can be pinned, kept private and filtered, so the next associate picks up where the last one left off.
The Store Associate Agent answers plain-language questions about sales, products, customers, and store procedures, right inside the POS. It reasons on the same real-time order, inventory, and customer data as the rest of the platform, so answers reflect what's true now. Associates get help without hunting for a manager.
Huddle Cards brief each shift on what's on track and what needs focus, with suggested actions refreshed through the day. Store goals and real-time sales and conversion metrics keep the whole team aimed at the same targets. Managers spend less time building reports and more time coaching.
Evergreen platform
Keep it all current on a resilient foundation that evolves continuously.
New capabilities, including new skills for the Store Associate Agent, arrive four times a year, delivered over the air with no upgrade projects. Every feature is optional to switch on and compatible with your extensions, so you can adopt what you need on your own schedule.
One codebase runs on Windows, iOS, and Android, on fixed registers and mobile devices alike. Managed distribution for Apple devices and flexible peripheral support make rollouts and new store openings faster to set up. Associates learn one experience, whatever device they pick up.
Configure flows and prompts with no code, design screens with a low-code designer, extend with an SDK or build your own front end on our APIs. Tailor the POS to how you sell without creating an upgrade burden. Changes deploy over the air.
On-device offline mode keeps eligible transactions and promotions moving through network outages, with no in-store server to maintain. Store health dashboards show every register's status, so teams fix issues before customers notice. Associates never have to decide when to switch modes, and everything syncs automatically
“Provides great visibility and is great for cost reducing feature such as route optimization and load consolidation.”
Gartner Operations Manager - Media
Progress and Results
Pacsun brought checkout, clienteling, and endless aisle together on ActiveStore Point of Sale, and took it chainwide in eight weeks, speeding up every transaction.
faster transaction speed
stores live in eight weeks
faster order resolution at peak
“Provides great visibility and is great for cost reducing feature such as route optimization and load consolidation.”
Ann-Marie Daugherty
Vice President Of Logistics | Giant Eagle
Built for Your Role
Fulfill Your Potential With Manhattan
Technology, store and digital leaders each get what they need from the same POS, without trade-offs between them.
See how companies like yours use the TMS
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Giant Eagle is a leading regional supermarket chain.
From planning to execution, see how Manhattan’s solutions drive measurable improvements. The full case study shows what success can look like in action.
Supply Chain
Frequently Asked Questions
Retail POS software runs the transactions in your stores: sales, returns, exchanges, and payments. A modern Point of Sale does much more, giving associates product, inventory, and customer context so they can sell any item, take any return, and serve customers anywhere in the store, on fixed registers or mobile devices. It also supports inventory management and inventory control at the register.
Modern POS software protects the sale. With ActiveStore, associates sell what's in the store or what isn't in one omnicart, check customers out anywhere in the store, and personalize every interaction with complete customer context. New capabilities arrive every quarter, so you never have to replatform again.
ActiveStore is built for enterprise and multi-brand retailers, especially in fashion, apparel, footwear, outdoor, and specialty retail, that want stores to sell like their best digital channel. It suits retailers with large store estates, high seasonal peaks, and a growing share of omnichannel orders.
Because there's nothing to integrate. ActiveStore and ActiveOrder share one platform, one data model, and one codebase, so every sale, return, and customer interaction lands in a single real-time record. Associates see true availability across your network, returns work for any order from any channel, and promises made at the register are promises your operation can keep. Inventory management and inventory tracking stay current across every location because the POS solution shares one data model with order management.
A modern retail POS handles checkout, returns and exchanges, payments, promotions, gift cards, and cash management. It also covers clienteling, endless aisle, mixed carts that combine take-now and delivery items, customer-facing displays, self-checkout, store performance dashboards, and fiscal compliance for each country you sell in. It works with your payment processors, and customer relationship management data from your CRM can sit beside each sale.
Associates check customers out on fixed cash registers, mobile devices, Tap to Pay on iPhone, or self-checkout, with a customer display for confidence. Customers can use contactless payments and mobile payments, including Apple Pay, through integrated card readers, with payment processing handled in the same flow. Flexible peripheral support includes barcode scanners, receipt printers, and cash drawers.
AI agents help store teams act faster on the sales floor. The Store Associate Agent is native to the Manhattan platform, not layered on top. It reasons on real-time order, inventory, and customer data and works within the same business rules that govern your associates. Customer insights and Huddle Card suggestions add focus to every conversation and shift.
Every quarter. New capabilities arrive in the POS software over the air four times a year, with no upgrade projects. Each new feature is optional to switch on and compatible with your existing extensions, so you can adopt what you need when you're ready.
Associates keep selling. Offline mode runs on the device itself with no in-store server, so eligible transactions and store promotions continue through an outage and sync automatically when the connection returns. Associates don't need to switch modes or use a separate app, and store dashboards flag any register with unsynced transactions.
Your Logistics Partner.
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